Responsible Gaming
Our Commitment to Responsible Gaming
At Design FX, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in online gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not access our gaming services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Be aware of these warning signs:
- Spending more money or time gambling than you intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activities from family or friends
- Gambling to escape problems or negative feelings
- Neglecting work, study, or family responsibilities due to gambling
- Borrowing money to fund gambling
- Feeling anxious, irritable, or restless when not gambling
- Lying about the extent of your gambling
- Experiencing relationship or financial difficulties related to gambling
If you recognize any of these signs in yourself or someone you know, please seek support immediately.
Self-Help Tools
We provide the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you're willing to spend within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you're comfortable with
- Reality Checks: Receive periodic reminders during your gaming sessions to check how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel your gambling is becoming problematic
For assistance in setting these limits, please contact our customer support team.
Support Organizations in New Zealand and Beyond
If you're struggling with problem gambling, confidential help is available through these trusted organizations:
New Zealand
- Problem Gambling Foundation – Free counseling and support services
Helpline: 0800 654 655 | Website: www.pgf.nz - Gambling Helpline – Free, confidential support 24/7
Helpline: 0800 006 886 | Website: www.gamblinghelpline.co.nz
International Support Services
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – Self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, please reach out for help. Support is available, and recovery is possible. You don't have to face this alone.
Contact the Problem Gambling Foundation (0800 654 655) or Gambling Helpline (0800 006 886) today to speak with a trained counselor who can provide confidential support and guidance.
This page was last updated in 2026. For current information about responsible gaming resources in New Zealand, please visit the official Problem Gambling Foundation website.